Frequently Asked Questions

What is House of Ayeza?

House of Ayeza is a premium one-stop shop for authentic Pakistani designer fashion. We offer a wide selection of fully stitched, ready-to-wear suits from top designers like Rozina Munib, Hussain Rehar, Mohsin Naveed Ranjha, Kanwal Malik, Faiza Saqlain, Sana Safinaz, Maria B, Saffuse, Crimson, Elan, Farah Talib Aziz, and many more.

Do you offer worldwide shipping?

Yes, we provide worldwide shipping to ensure you receive your favorite Pakistani designer suits no matter where you are. We also offer next-day delivery within the UK and free UK delivery.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier's website.

What is your return policy?

We accept returns within 14 days of delivery. The items must be in their original condition, unworn, and with all tags attached. Please visit our Returns & Exchanges page for more details.

 How do I contact customer service?

You can reach our customer service team via email at support@houseofayeza.co.uk. We also offer 24-hour chat support to assist you at any time. Our team is available Monday to Friday, 9 AM to 6 PM (GMT) for email inquiries, and around the clock via chat.

How do I know my size?

We provide a detailed size chart on each product page. Please refer to the chart to find your perfect fit. If you have any questions, feel free to contact our customer service team.

Do you offer custom stitching services?

Yes, we offer custom adjustments to ensure modesty. This includes adjusting crop tops, dropped shoulders, low necks, backless designs, and three-quarter trousers to cover exposed areas. We also provide lining with all transparent shirts. Bottoms are stitched as per the image, sleeves are styled as per the image (subject to availability; sleeveless suits will come with stitched separate sleeves), dupattas are stitched and accessorized as per the image, and undershirts are included if shown in the image.

 Are all your products authentic?

Yes, we guarantee that all our products are 100% original designer wear, sourced directly from the designers.

Can I change or cancel my order?

You can change or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible to make any changes.

 What payment methods do you accept?

We accept various payment methods, including credit/debit cards, and bank transfers. All transactions are secure and encrypted.

Do your outfits come fully accessorized?

Yes, our outfits are fully accessorized and feature quality stitching, just as shown in the pictures.